Calgary Flames - Do not buy - SCAM

Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I purchased a shirt from a website ( Shirt was 35.99 and free shipping.

I have screen shots from their website. After I completed my purchase the screen flashed and I lost the order details. At that point I thought something wasn't right but it stated that my order was completed. I get a $70.45 US charge to my credit card.

Waiting 4 shirt. I have 3 different email addresses responding to me. Tracking # given is bogus. Be aware of the following: Billing shows on your credit card as "CTBill*Sweetdaytld" They have been responding to my emails but ask questions of you, give you the runaround, give totally unsatisfactory convoluted answers.

Example: the shipping fee is 19.99USD, totally we only charge you 64.98USD, The extra cost is charged by the banks(normally the acquiring bank which is not the same as your issuing bank)for the handling fee and also the reason of exchange rate difference made it like this.

The extra money of your order is taken as the Conversion fee of Credit Card transaction for oversea,it was taken by the Third Party. It appears that they are operating under many different websites under various professional sport banners.

Product or Service Mentioned: Ice Hockey Jersey.

Reason of review: Order processing issue.

Monetary Loss: $90.

Preferred solution: Full refund.

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